Refunds & Returns Policy
Effective Date: October 1, 2026
I want you to love your artwork. If something isn't right with your order, please reach out — I'm always happy to work with you to find a solution.
Returns
If you are not satisfied with your purchase, please contact me within 14 days of delivery to discuss a return.
Because each situation is different, returns will be handled case-by-case, with the goal of finding a solution that works for you.
Returned artwork must be in its original condition and packaging whenever reasonably possible.
Refunds
If a return is approved, a refund will be issued to the original payment method after the artwork is received and inspected.
If there is a problem with your order — including damage, an incorrect item, or another issue — please contact me before returning anything. I will work with you directly to resolve the issue.
Damaged Artwork
If your artwork arrives damaged, please contact me as soon as possible and send photos of the artwork and packaging.
I will work with you to make it right. Depending on the circumstances, this may include a replacement, refund, or another solution.
You will not be expected to absorb the cost of an artwork arriving damaged.
Original Paintings
Original paintings are unique works and cannot be replaced with an identical item. If an issue arises with an original painting, please contact me directly and I will work with you to determine an appropriate resolution.
Sale Items
Unless otherwise stated, sale items are subject to the same return policy described above.
Questions or Concerns
If you have any questions or concerns about your order, please reach out. I would much rather hear from you and have an opportunity to make things right than have you feel disappointed with your experience.
Customer satisfaction and relationships are the most important to me.
